Extra Care Housing in Somerset

What is Extra Care Housing?

• Your own home within a supported housing scheme

• On-site staff on call 24 hours a day

• Access to on-site communal facilities

Extra Care Housing allows you to live as independently as possible, in the security and privacy of your own home, but gives you the peace of mind that someone is on call if you need any help. Extra Care Housing is a form of housing with self-contained, accessible and affordable one or two bedroomed flats or bungalows that you can rent. They are purpose-built or adapted to support people who have care and support needs. 

If you have regular care and support needs, they can be met by the on-site team of care and support workers. Your support is tailored to your own situation and can easily be adjusted if your needs change. 

You can have help with things like:

• Washing, dressing and personal care

• Preparing snacks and heating up meals

• Shopping and laundry (privately purchased)

• Some domestic tasks (privately purchased

• Reminders to take medicines (as part of a care package)

In some schemes there are sleep-in night workers to respond in an emergency and in others a waking night worker to assist with assessed night time needs.

Communal facilities are also provided. These vary between schemes, but may include a lounge, craft and day rooms with organised activities during the day and evening. Laundry facilities, gardens and guest accommodation, hairdressing, and lunch time meals are available at most schemes. Extra Care Housing schemes are also often located very close to local shops and local amenities. 

All Extra Care Housing schemes have on-site staff who are responsible for delivering housing related support, which includes:

• Checking you are okay each day

• Help with correspondence

• Assistance in making health appointments, e.g. with your GP

• Helping you deal with money matters

• Helping with housing and tenancy related issues

• Helping you to access other services, such as a handyman service 

• Helping you to and from the dining room to have a hot meal (there will be a separate charge for the meal)

• Managing the building and gardens

Please click here to view a video about a typical Extra Care Housing scheme in Somerset. 

Extra Care Housing schemes in Somerset 

Eligibility and applying for Extra Care Housing

Money matters

How can I get help to pay towards my care and support costs?

Couples

Independent financial advice

How do I find out more?

Please phone us on 0300 123 2224 or you can phone the Housing Provider of your choice, contact details in the table above.

Your opportunity to feedback 

We welcome your comments about the services you receive. If you would like to tell us what you think, please either: 

Contact us by going to our website:  https://www.somerset.gov.uk/

• Speak to your social care worker 

• Phone Somerset Direct on 0300 123 2224, or

• Contact the Adults and Health Customer Experience Officer:

Floor B2 East

County Hall

Taunton

TA1 4DY

Phone: 01823 359227

Email: customerexperience@somerset.gov.uk